Deliveries within the UK

For orders under £30.00 delivery is charged at a fixed rate of £4.95 (UK only).  For orders over the value of £30.00 delivery is FREE.

All orders below £30.00 are sent recorded delivery by Royal Mail.  All orders over £30.00 are sent out via UPS 24hour service. The method of delivery may also depend on the weight of the goods.

Your delivery may require a signature so please make sure you provide a delivery address where someone will be available to sign for the package.
Please also be certain when placing an order to provide a correct delivery address, as incorrect details may result in the parcel being returned to sender.

Deliveries within the UK will normally be made within 14 days.  We will advise you if any item is not available.

Overseas Deliveries

For orders that weigh under 1kg, delivery is charged at £10.00 for Europe/Switzerland and the rest of the world £20.00.  These orders will be sent using Royal Mail International Signed For™ service. Delivery times and prices may vary depending on the destination and the weight of the package. Royal Mail tracks all International Signed For™ items until they leave the UK and then the item is handed over to the destination country's postal service as a priority item.

If your order weighs over 1kg we will contact you to inform you of your options and any additional charges.

Orders dispatched outside of the European Union may be subject to local taxes and duties.  Rachel Ellen Designs is not responsible for these charges.